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How to Fix a FireStick Remote That's Not Working
Troubleshooting Steps
1. Check the Batteries
First, make sure the batteries in your FireStick remote are fresh and have enough power. If the batteries are low, the remote will not work properly.
2. Power Cycle the FireStick
If the batteries are not the issue, try power cycling the FireStick. Unplug the device from the power outlet and wait a few minutes before plugging it back in. This will reset the FireStick and may fix the remote issue.
3. Pair the Remote Again
If power cycling the FireStick doesn't work, try pairing the remote again. To do this, hold down the Home button on the remote for 10 seconds until the LED light starts blinking. Then, follow the on-screen instructions to pair the remote with the FireStick.
4. Factory Reset the FireStick
If none of the above steps work, you can try factory resetting the FireStick. This will erase all data from the device, so make sure to back up any important information before proceeding. To factory reset the FireStick, go to Settings > My Fire TV > Reset to Factory Defaults.
5. Contact Amazon Support
If you're still having trouble getting your FireStick remote to work, you can contact Amazon Support for help. They can provide additional troubleshooting steps or replace the remote if necessary.
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